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Privacy Policy
Privacy Policy
Effective Date: February 26, 2026
This Privacy Policy describes how Sea Ranger Mobile Detailing LLC (“Sea Ranger Mobile Detailing,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit our website, use our services, or communicate with us, including through our text messaging (SMS/MMS) program and other application‑to‑person (A2P) messaging channels.
By using our website, booking services, or opting in to receive text messages from us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you interact with us online, by phone, or in person:
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Contact information (such as your name, phone number, email address, and mailing address).
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Vehicle, boat, RV, or equipment details relevant to our mobile detailing services (such as make, model, condition, location, service preferences, and appointment history).
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Booking and transaction information (such as services selected, dates and times of appointments, payment method type, and billing details; payment card data may be processed securely by our payment processor and not stored by us).
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Communications and support information (such as messages, emails, phone call notes, and information you provide when you contact us or leave reviews).
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Website usage data (such as IP address, browser type, device identifiers, pages viewed, referring URLs, and interaction data collected through cookies or similar technologies).
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A2P messaging data (such as your mobile phone number, opt‑in time and method, message content, delivery information, and opt‑out requests) when you participate in our SMS/MMS or other A2P messaging programs.
We may collect this information directly from you, automatically through your use of our website or messages, or from third‑party providers that help us operate our business (for example, online booking platforms, analytics providers, or payment processors).
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide, schedule, and complete our mobile detailing services at your requested location.
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To manage your appointments, send confirmations, updates, and reminders, and communicate regarding service changes or follow‑ups.
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To operate our A2P messaging programs, including sending you service notifications, transactional messages, and, where permitted by law and your consent, promotional and marketing texts.
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To respond to your inquiries, requests, and customer support needs.
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To process payments, prevent fraud, and maintain the security of our systems.
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To improve our website, services, and customer experience, including through analytics and performance monitoring.
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To comply with legal obligations and enforce our agreements and policies.
We will not use your mobile phone number or other mobile information for purposes that are materially different from those described in this Privacy Policy without first providing you with notice and, where required, obtaining your consent.
3. A2P Text Messaging (SMS/MMS) Program
When you provide your mobile phone number and explicitly opt in to receive text messages from Sea Ranger Mobile Detailing, you authorize us to send you SMS or MMS messages using A2P messaging channels for the purposes described below.
3.1 Types of Messages
Our messages may include:
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Appointment confirmations, reminders, and updates.
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Service‑related notifications (such as arrival notices, completion updates, or rescheduling alerts).
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Customer support responses.
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Occasional offers, promotions, or marketing messages, only if you have provided the required consent.
Message frequency may vary depending on your interactions with us, such as how often you schedule services or contact us.
3.2 Opt‑In Consent
You may opt in to our text messaging program by:
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Providing your mobile number when booking a service online or offline and indicating that you agree to receive text messages.
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Texting a designated keyword or phone number we provide as part of our sign‑up process.
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Checking an opt‑in box or otherwise giving clear consent on our website or forms.
By opting in, you confirm that you are the account holder or have the account holder’s permission to enroll the mobile number in our messaging program.
3.3 How to Opt Out
You can opt out of receiving text messages from us at any time by replying “STOP” to any message we send you. After you text “STOP,” we may send you a final message to confirm that you have been unsubscribed, after which you will no longer receive SMS or MMS messages from that program.
You can also contact us using the information in the “Contact Us” section below to request that we remove your mobile number from our messaging lists.
3.4 Help and Support
If you need help regarding our text messaging program, you can reply “HELP” to any message or contact us using the details in the “Contact Us” section.
3.5 Mobile Information Privacy and Non‑Sharing for Marketing
We take your mobile privacy seriously and follow A2P, carrier, and industry guidelines, including CTIA recommendations for 10DLC and A2P messaging.
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We do not sell, rent, or share your mobile phone number, opt‑in data, or message consent information with third parties for their own marketing or promotional purposes.
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We may share your mobile phone number and related messaging data only with service providers that help us deliver and manage our messaging program (such as messaging platforms or carriers) and only for the limited purpose of operating the service.
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Opt‑in consent data and associated mobile information are kept private and are not transferred to unrelated third‑party marketers.
Standard message and data rates may apply to messages you receive from us or send to us, depending on your mobile carrier plan. We are not responsible for any charges imposed by your carrier.
4. Legal Bases for Processing (Where Applicable)
Where required by law, we process your personal information using one or more of the following legal bases:
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Your consent (for example, when you opt in to receive marketing messages).
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Performance of a contract (for example, to provide the detailing services you request).
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Compliance with legal obligations.
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Our legitimate interests in operating, improving, and securing our services, provided that such interests are not overridden by your rights and interests.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
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With service providers and vendors who perform services on our behalf (such as booking platforms, payment processors, messaging providers, email service providers, web hosting, analytics, or customer support tools) and who are obligated to protect your information and use it only for our business purposes.
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With mobile carriers, aggregators, or messaging platforms as necessary to send and deliver A2P text messages to you.
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When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Sea Ranger Mobile Detailing, our customers, or others.
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In connection with a business transaction, such as a merger, acquisition, asset sale, or corporate reorganization, where your information may be transferred as part of the transaction.
We do not share, sell, or rent mobile numbers or consent records to third parties for their own marketing purposes.
6. Cookies and Similar Technologies
Our website may use cookies, web beacons, and similar technologies to collect information about how you use the site and to improve your experience.
Cookies help us:
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Recognize you and maintain your session.
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Understand which pages are visited and how users navigate the site.
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Improve performance and security.
You can manage cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.
7. Data Security
We use reasonable physical, technical, and administrative measures to help protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption, access controls, secure hosting environments, and regular system monitoring.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining our business operations, complying with our legal obligations, resolving disputes, and enforcing our agreements.
We may retain certain information for longer where required by law, to maintain accurate business and financial records, or to protect our legal interests.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, which can include:
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The right to access the personal information we hold about you.
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The right to correct or update inaccurate or incomplete information.
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The right to request deletion of your personal information, subject to legal and contractual limitations.
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The right to object to or restrict certain processing of your information.
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The right to withdraw consent where processing is based on your consent (such as for marketing communications).
To exercise these rights, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before fulfilling your request, and certain requests may be limited where permitted or required by law.
You may opt out of marketing emails by following the unsubscribe instructions in those messages, and you may opt out of marketing text messages by replying “STOP” as described above.
10. Children’s Privacy
Our website, services, and messaging programs are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it as soon as practicable.
11. Third‑Party Websites and Services
Our website or communications may contain links to third‑party websites, services, or content that we do not control. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information to them.
12. International Data Transfers
If you access our website or communicate with us from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers are located, which may have different data protection laws than your country of residence.
We take steps to ensure that any such transfers comply with applicable data protection laws and that your information is protected as described in this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we make changes, we will update the “Effective Date” at the top of this page and may provide additional notice as required by law.
Your continued use of our website, services, or messaging programs after any changes are posted constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, our privacy practices, or our A2P messaging program, please contact us:
Sea Ranger Mobile Detailing LLC
St. Petersburg, Florida, USA
Phone: 727‑641‑4812